Question 1

Fix GPS tracking on Android phones

Accepted Answer

Fix missing, inaccurate, or interrupted GPS tracking in Qpaws | Android

If your route is missing, inaccurate, or stops partway through an activity, the cause is usually Android's location permissions or battery-saving settings.

Most problems are solved by Steps 1–3. Start there for the quick fix.

1. Restart your phone

A quick restart can clear temporary GPS or location issues.

Restart your phone, open Qpaws, and try again.

2. Allow location access all the time

This is the most important setting.

Go to:

Settings → Apps → Qpaws → Permissions → Location

Make sure:

Location: On
Permission: Allow all the time
Precise location: On (if available)

If Qpaws isn't allowed to access your location in the background, Android may stop providing location data when your screen turns off or Qpaws moves to the background.

Does "Allow all the time" mean Qpaws tracks me 24/7?

No.

Qpaws only uses your location when you have an activity running — from the moment you press Start until you stop the activity.

Android requires the "Allow all the time" permission so an activity can continue tracking when your phone is locked or Qpaws is in the background.

Qpaws does not continuously track your location when you're not recording an activity.

3. Remove battery restrictions for Qpaws

Android may restrict apps running in the background to save battery. This is a common reason for tracking that stops partway through an activity.

Go to

Question 2

Caretakers and Groups in Qpaws

Accepted Answer

Caretakers and groups

Sharing is caring. And in Qpaws, it’s kind of fundamental.

Most dogs have more than one person around them. Family. Friends. Handlers. A kennel crew. A dog walker or sitter. A vet. Sometimes all of the above.

Qpaws makes it easy to connect the right people to the dogs they’re part of – so everyone who needs to can stay up to date on activities, progress, health, care and everything else that matters.

Share a dog. Build a team. Stay connected.

There are two ways to connect people and dogs in Qpaws: Caretakers and Groups. They solve different problems.

Caretakers are the ones who has access to a dog and what they can do.

Groups bring people and dogs together around a shared context – such as a family, kennel, training team, dog service or community.

Learn How to invite

Caretakers

Invite someone as a caretaker when they help look after or work with your dog.

That might be a partner, family member, handler, trainer, dog walker, sitter or someone else you trust.

Full access

For people who share responsibility for the dog.

They can track activities, add logs and stay closely involved with the dog's care and history.

Ownership and ultimate control of the dog remain with the owner.

Limited access

For someone who needs to help with everyday activity or care without having access to everything.

They can perform the everyday actions you've given them access to, while more sensitive

Question 3

Fix GPS tracking on iPhone?

Accepted Answer

Fix missing, inaccurate, or interrupted GPS tracking in Qpaws | iPhone

If your route is missing, inaccurate, or stops partway through an activity, the cause is usually related to Location Services, location permissions, or GPS reception.

Most problems are solved by Steps 1–3. Start there for the quick fix.

1. Restart your iPhone

A quick restart can clear temporary GPS or location issues.

Restart your iPhone, open Qpaws, and try again.

2. Check location permissions

Go to:

Settings → Privacy & Security → Location Services → Qpaws

Make sure:

Location Services: On
Location Access: Always
Precise Location: On

This allows Qpaws to continue receiving your location when your screen is locked or the app is running in the background.

Does "Always" mean Qpaws tracks me all the time?

No.

Qpaws only uses your location when you have an activity running — from the moment you press Start until you stop the activity.

The Always permission simply allows tracking to continue when your iPhone is locked or Qpaws is running in the background.

Qpaws does not continuously track your location when you're not recording an activity.

3. Make sure Location Services are on

Go to:

Settings → Privacy & Security → Location Services

Make sure Location Services is turned on.

Still having problems? Continue with the steps below.

4. Don't force-close Qpaws while tracking

Qpaws can continue tracking when your scree

Question 4

The complete guide to Qpaws – Tracking dog sports and everyday care

Accepted Answer

From first activity to your dog’s full story

Track. Log. Share. Progress. Together.

Here's what you need to know to get the most out of Qpaws.

Qpaws is built for people who live an active life with dogs – whether that means canicross, mushing, bikejoring, skijoring, long hikes or simply getting out every day.

But the kilometres are only part of the story.

Feeding, weight, vaccines, medication, health, recovery and everyday care all matter too. Qpaws brings it together around the dog – so every activity, log and milestone becomes part of the same story.

New to Qpaws – or just need a recap?

Start with the basics below. Six steps are all you need to get going.

The rest of this guide is here whenever you want to know exactly how something works.

Working with dogs professionally?
Trainer, dog walker, sitter, handler, kennel or breeder? See how Qpaws works for professionals →

The

Question 5

GPS tracking issues: missing or inaccurate data

Accepted Answer

GPS isn't perfect. Sometimes a recorded route can be inaccurate, show unexpected jumps, miss parts of an activity, or record a different distance than expected.

Here's what may be happening – and what you can do about it.

Common GPS issues

Missing sections or straight lines
Your phone temporarily lost its GPS signal. When the signal returns, Qpaws connects the available GPS points, which can create a straight line across the map.

Route drifting away from where you actually went
GPS accuracy was reduced, causing recorded points to appear beside the actual trail or road.

Unexpected jumps
An inaccurate GPS point can make your route suddenly jump to another location and back again.

Distance too short or too long
Missing or inaccurate GPS points can affect the total distance calculated from your route.

Why does this happen?

Qpaws records the location data provided by your phone during an activity.

The quality of that data can be affected by:

Location permissions
Battery-saving or background restrictions
Buildings, mountains or dense tree cover
Poor GPS reception
Your phone temporarily losing its location fix

Android phones in particular may restrict location access when the screen is off or Qpaws is running in the background.

How to improve GPS tracking

Check the troubleshooting guide for your phone:

→ Fix GPS tracking on Android →[ Fix GPS tr

Question 6

Qpaws for Dog Professionals

Accepted Answer

Qpaws is built around the dog.

Whether you have one or organise a full pack.

Track activities and training. Keep relevant health and care information. Let owners, handlers, colleagues and other caretakers contribute. And keep everything connected to the individual dog – even when several people are involved.

That makes Qpaws useful not only for regular dog owners, but also for people who work with dogs every day.

Just to mention a few:

Kennels and mushers.
Trainers and handlers.
Dog walkers and sitters.
Breeders.
Hunting and field dog teams.
Search and rescue teams.
Police and military dog units.
Guide and assistance dog organisations.

The setups can be very different. The basic challenge is often the same:

What has each dog actually done – and what do I need to know right now?:

Who trained it? Who fed it? Which dogs are in heat? Who walked the pack? How far did they go? When are vaccinations due? Which dogs are injured, resting or on medication? What has each dog’s workload looked like this week, this month or across the season?

With Qpaws, that information can live in one place – and the history becomes more useful over time.

How Qpaws works for professionals

It's all built up by three things: dogs, people and groups.

Dogs

Every dog has its own profile and Timeline.

Activities, training, relevant health and care logs, weight, vaccines, statuses, photos and other updates stay c

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