Articles on: Integrations

How to connect Qpaws with Strava

1 How do I connect Strava?


In Qpaws, go to:

Menu > Integrations > Strava


Then you will be taken to Strava login to complete the connection. 

Make sure to complete all the steps.


  • After this, your Strava activities will show on top of your activity feed in Qpaws. Tap "Import" to confirm it into your feed (or "Don't import" if you don't want to show in Qpaws).


Remember: your Strava workout does not include information about dog(s), but you can edit data directly in the Qpaws app, after import.

Just open the activity in your activity feed, then press Edit and fill in the missing information.




2 Troubleshooting



Problem A

Everything is connected – but nothing syncs


Try this:

  • Log in to your Strava account in a web browser.
  • Go to the left column: My App > find Qpaws app and click "Revoke Access"


Then, go to the Qpaws app > Menu > Integration > Strava, and ensure all consents are given during the reconnection process.



Problem B

The numbers don’t match (distance, time, etc.)


Why:

Small differences in how Strava calculate data

(GPS, pauses, smoothing)


What to do:

📩 If the differences are significant > send us a message at team@qpaws.com

(preferably with screenshots from both Strava and Qpaws of the same activity)



Problem C

📷Photos from your Strava activity are missing


Strava/Garmin currently share activity data, but don’t share photos via the integration

This is something we’re looking to support in future versions.



Problem D

Older activities are missing


👉 Expected: Only activities recorded after you connected will sync into Qpaws

Status: This is something we’re looking to improve going forward.




3 How does syncing actually work?



  1. In short, one-way: Activities FROM Strava TO Qpaws. Not the other way around (We are working on it, so that you later also will be able to also sync FROM Qpaws TO Strava and other services)
  2. Only new activities. Activities recorded before connecting won’t be imported (also this will be improved in future updates. 




4 What fixes most issues?


👉 Disconnect and Reconnect (from both ends, in Qpaws and in Strava) as described above.




💬** Still not working?**


Send us a message at team@qpaws.com

We’ll support you.

Updated on: 18/05/2026

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