How to make Qpaws work with Strava and Garmin

1 How do I connect Strava or Garmin?

In Qpaws, go to:
Menu → Connections → Strava / Garmin

→ Then you will be taken to Strava / Garmin login to complete the connection.
Make sure to follow all the steps.

2 How does syncing actually work?

In short:

• One-way: Strava/Garmin ➝ Qpaws

Not the other way around (We are working on it, so that you later also will be able to also sync FROM Qpaws TO Strava and other services)

• Only new activities

Activities recorded before connecting won’t be imported (also this will be improved in future updates.
We know this isn’t ideal — and we’re working on improving it in future versions.

3 Troubleshooting

Problem: Everything is connected – but nothing syncs

Try this:

Strava

• Log in to your Strava account in a web browser.
• In Strava, go to the left column: My App → find Qpaws app and click "Revoke Access"
• Then, go to Qpaws app > Menu → Connection → Strava, and ensure all consents are given during the reconnection process.

Garmin

• Reconnect the integration and ensure all permissions (especially for activity access) are granted. Also, check for the latest app update.
• In the Garmin Connect app:
• 1. Go to More → Settings → Connected Apps
• 2. Find Qpaws and disconnect it
• Then back to Qpaws:
• 1. Open the app and go to Menu → Connections
• 2. Reconnect Garmin
• 3. Make sure you complete the full Garmin Connect authorization flow

👉 This fully resets the connection — and often fixes the issue.

The numbers don’t match (distance, time, etc.)

👉 Why:

📊 Small differences in how Strava/Garmin calculate data
(GPS, pauses, smoothing)

👉 What to do:

📩 If the differences are significant → send us a message at team@qpaws.com
(preferably with screenshots from both Strava and Qpaws of the same activity)

❓** Photos are missing**

📷 Strava/Garmin currently share activity data, but don’t share photos via the integration

💡 This is something we’re looking to support in future versions.

❓** Older activities are missing**

👉 Expected:

🆕 Only activities recorded after you connected will sync into Qpaws

👉 Status:

💡 This is something we’re looking to improve going forward.

❓** What fixes most issues?**

👉 🔄 Disconnect → reconnect (from both ends, in Qpaws and in Strava / Garmin)

💬** Still not working?**

Send us a message at team@qpaws.com
We’ll take a look!

Updated on: 14/09/2026